Our Approach

Biography Work

Design Thinking

A consulting company that enables people in organizations to be the best version of themselves.

Our Approach

Our Approach

Transform By Design

Design Thinking

Design Thinking provides a solution-based approach to solve problems. It’s useful in tackling complex problems by understanding human needs and re-framing the problem in human centric ways. It helps to adopt a hands-on approach in prototyping and testing.

Appreciative Inquiry (AI)

At its very core, AI is about the search for the best in people, their organizations, and the strengths-filled, opportunity-rich world around them. AI is not so much a shift in the methods and models of organizational change, rather AI is a fundamental shift in the perspective with respective to the change process to ‘see’ the wholeness of the human system and to “inquire” into that system’s strengths, possibilities, and successes.

AI advocates collective inquiry into the best of what is, in order to imagine what could be, followed by collective design of a desired future state that is compelling and thus, does not require the use of incentives, coercion or persuasion for planned change to occur.

Innovation and creative idea concept

The five principles of AI are:

Appreciative Inquiry

1. Define – What is the topic of inquiry? – It is important to define the overall focus of the inquiry (what the system wants more of). Definition is used to clarify the area of work to be considered.

2. Discover – Appreciating the best of ‘what is’ – Discovery is based on a dialogue, as a way of finding ‘what works’. It rediscovers and remembers the organization or community’s successes, strengths and periods of excellence.

3. Dream – Imagining ‘what could be’ – Imagining uses past achievements and successes identified in the discovery phase to imagine new possibilities and envisage a preferred future.

4. Design – Determining ‘what should be’ – Design brings together the stories from discovery with the imagination and creativity from dream.

5. Deliver/Destiny – Creating ‘what will be’ – The fifth stage in the 5Ds process identifies how the design is delivered, and how it’s embedded into groups, communities and organizations.